Privacy Policy
At SALTFRIED™, we believe that snacking should be a delightful and healthy experience. Our innovative frying method using salt redefines how snacks should taste—full of flavor without the heaviness of oil. With a focus on quality and wellness, we cater to everyone's cravings for deliciousness.
Effective Date: 1 June 2025
1. Introduction
Welcome to SALTFRIED™, operated by Saltfried Foods Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, profile preferences
- Purchase Information: Billing address, shipping address, payment method details
- Communication Data: Messages, feedback, survey responses, customer service interactions
- Marketing Preferences: Subscription choices, promotional interests
Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Website preferences, login status, analytics data
3. How We Use Your Information
We use your information for the following purposes:
Product and Service Delivery
- Process and fulfill orders
- Manage customer accounts
- Provide customer support
- Handle returns and exchanges
Communication
- Send order confirmations and shipping updates
- Respond to inquiries and feedback
- Provide important service announcements
Marketing and Promotions
- Send promotional emails and newsletters (with your consent)
- Customize marketing communications based on preferences
- Conduct market research and surveys
- Administer contests, sweepstakes, and loyalty programs
Website Improvement
- Analyze website usage and performance
- Enhance user experience and functionality
- Develop new products and services
- Conduct security monitoring and fraud prevention
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and prevent fraud
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We work with third-party companies that help us operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Email marketing services
- Website analytics providers
- Customer service platforms
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Prevent fraud or illegal activities
With Your Consent
We may share information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Essential Cookies
- Enable website functionality
- Maintain login sessions
- Process transactions
Analytics Cookies
- Understand website usage patterns
- Measure marketing effectiveness
- Improve website performance
Marketing Cookies
- Deliver personalized advertisements
- Track campaign performance
- Retarget website visitors
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure payment processing systems
- Regular backup and recovery procedures
While we strive to protect your information, no method of transmission or storage is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
Correction and Updates
- Correct inaccurate or incomplete information
- Update your account preferences
Deletion
- Request deletion of your personal information
- Close your account (subject to legal retention requirements)
Marketing Communications
- Unsubscribe from promotional emails
- Opt out of targeted advertising
- Modify communication preferences
Do Not Sell
We do not sell personal information to third parties for monetary consideration.
To exercise these rights, contact us using the information provided below.
8. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
9. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
When information is no longer needed, we securely delete or anonymize it.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Saltfried Foods Inc
Email: hello@saltfried.com
For general inquiries: hello@saltfried.com
